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Terri's Glamorous Gouldians LLC has the following Refunds and Returns Policy:

All the products sold here are completely guaranteed to be to your satisfaction. If you are not completely satisfied, return any unopened/unused item within 14 days. We will be happy to exchange, credit or refund you the full product cost however, this does not cover shipping. We do not refund shipping costs. If you have received damaged merchandise you will need to send pictures of the damaged items, the box it came in and packing materials used. You will need to return it to receive a replacement.

Once medication has been shipped, it can not be returned. Once out of my hands I can not be sure it has not been tampered with. Sorry no return of medications as they can not be resold.

To request a return, please contact us via email at terrig@glamgouldians.com Be sure to type RETURN in the subject line.

When placing an order you agree to these terms.

Terri's Glamorous Gouldians LLC has the following Privacy Policy:

We will always respect your privacy.

We will keep any and all information collected here on this site strictly confidential. Your information will never be sold, reused, rented or disclosed. If you should have any questions or concerns please contact us at terrig@glamgouldians.com. Be sure to type Privacy in the subject line

Terri's Glamorous Gouldians LLC has the following Shipping Policy:

Glamorous Gouldians is an online store, as such all orders are placed online and shipping costs are calculated by weight and distance by the shopping cart. Shipping is estimated, actual shipping may not be as calculated by the cart. If I can save you on the shipping using flat rate boxes, I will and then refund the difference. I always use the cheapest shipping unless directed specifically in an email to use a specific carrier or in the note field of your order. If your order will require more you will be emailed and can decide whether to go forward or cancel. We work hard to get our orders out quickly, stay in stock and offer a wide selection at reasonable prices. We do not however have control of shipping costs, they are decided by the carriers. I am in Michigan, the closer you are to me, the cheaper your shipping will be. Shipping is not decided by how much your order is? It is the size of the box, the weight, the distance it will travel and the required packing materials. We are not responsible for carrier operations, we do not guarantee shipping as we are not the carrier.

There are a variety of shipping options available, please see shopping cart for details.

There is no local pickup as this my home where I reside with my family. Please respect our privacy.

Order will be shipped within 48 hours.

NO MORE INTERNATIONAL Orders as fraud is more of a problem.

We do require you purchase a minimum of $20

Sorry No More Canadian Orders either
Packages containing medications are coming back to me and not going to customers.
The packages are marked dangerous Goods, contents prohibited. Sorry...