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Terri's Glamorous Gouldians LLC has the following Refunds and Returns Policy:

All the products sold here are completely guaranteed to be to your satisfaction. If you are not completely satisfied, return any unopened/unused item within 14 days. We will be happy to exchange, credit or refund you the full product cost however, this does not cover shipping. We do not refund shipping costs. If you have received damaged merchandise you will need to send pictures of the damaged items, the box it came in and packing materials used. You will need to return it to receive a replacement.

To request a return, please contact us via email at terrig@glamgouldians.com Be sure to type RETURN in the subject line.

When placing an order you agree to these terms.

Terri's Glamorous Gouldians LLC has the following Privacy Policy:

We will always respect your privacy.

We will keep any and all information collected here on this site strictly confidential. Your information will never be sold, reused, rented or disclosed. If you should have any questions or concerns please contact us at terrig@glamgouldians.com. Be sure to type Privacy in the subject line

Terri's Glamorous Gouldians LLC has the following Shipping Policy:

Glamorous Gouldians is an online store, as such all orders are placed online and shipping costs are calculated by weight and distance by the shopping cart. Shipping is estimated, actual shipping may not be as calculated by the cart. If I can save you on the shipping using flat rate boxes, I will and then refund the difference. I always use the cheapest shipping unless directed specifically in an email to use a specific carrier. If your order will require more you will be emailed and can decide whether to go forward or cancel. We work hard to get our orders out quickly, stay in stock and offer a wide selection at reasonable prices. We do not however have control of shipping costs, they are decided by the carriers. We are not responsible for carrier operations, we do not quarantee shipping as we are not the carrier.

There are a variety of shipping options available, please see shopping cart for details.

There is no local pickup as this my home where I reside with my family. Please respect our privacy.

Order will be shipped within 48 hours.

NO MORE INTERNATIONAL Orders as fraud is more of a problem.

We do require you purchase a minimum of $20

Canadian Orders
Your packages may be subject to import duties and taxes, which are levied once a shipment reaches your country. These additional charges must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from glamgouldians.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.